How Did we Get Two Accounts?

I was puzzled.

I know.  That happens to me a lot.

Especially lately with all of the COVID stuff and staying at home and limiting the number of people we see.

I, along with many other people, have been keeping Amazon busy.  I order things from Amazon that I would usually pick up in the store, like my hair gunk.  I was getting low and I knew that stepping into Meijer any time soon was not going to happen. I checked on Amazon.  There was a deal of BOGO50% off so I added two items to my cart and bought it.  I ordered some fragrance bulbs from Bath and Body Works yesterday that came with a $5 shipping fee, but it was worth it to NOT go to the mall and buy them in the store.  Funny how that is working now, isn't it?

Anyway...back to Amazon.  This morning I was listening to a video by Lysa Terkerst who was chatting with a man who had written a book about racial issues.  He is the pastor of a church in Charlotte, NC and he and his wife are good friends of Lysa.  Anyway, the book sounded like one I  would like to read, so I checked on Amazon.  I was surprised to see that there was a shipping fee because we have Amazon Prime and have had that for several years now.

I also recall seeing a few offers in my Yahoo mail for a 30-day free trial for Amazon Prime which also seemed odd because....we have had Amazon Prime for several years.

I was using my iPad so I looked more closely at the information there.  There was a banner that said Amazon.  The greeting was "Hello, Beth."  Then I looked at the app on my phone and saw Amazon with the small word Prime under it, but the greeting was 'Hello, Gary."  Hmmmm...

I checked the book through that app and there was no delivery charge.  I also clicked on the Kindle version and it was about $5 cheaper than a hardback so I went that route.  I added it to my cart and checked out with delivery to Beth's iPad.

But I was still puzzled. Could it be that we had two accounts for  Amazon, one on my phone and one on my iPad.  I was sure the account on the laptop was in Gary's name too. 

Next step---call my tech director, Megan.  She verified what I thought had happened.  When I put the app on my iPad, it had gone into my name and used the yahoo email address.  What to do now?

With her help I found the location where I could log out, then exit the app, return to the app, then log in again.  I logged in with our gmail account and password and guess what?  The greeting was "Hello, Gary."

Whew!

I checked my email and there was a notice that the book had been purchased to be delivered to Beth's iPad, but when I opened the Kindle app, it wasn't there.

That was strange because I had purchased a book by Joyce Meye which was a study of the book of Galatians and I had been reading it (and posting on here about that as well).  Hmmmm...

Further checking revealed that there was a note on my order that said the purchase was "Pending" whatever that means.  Megan said she had had some issues or delays with delivering books to her iPad as well, so maybe that is something that is happening now.  I don't know.

But I do know that the laptop, the iPad, and myphone are all on the same account again.  I can order something now and there will be no delivery fees.

This also explains why I was ordered some things earlier and was frustrated because delivery fees were popping up and I didn't think they should be there. I was using an account that didn't have our Amazon Prime attached to it.

Technology.  Great when it works.  Mind-boggling when it doesn't/