Friday, November 8, 2019

Hey! My Time Is Valuable, Too!

Today was the pre-op for the cataract surgery appointment. 

I was to be there by 10:30 to check in, then the appointment was at 10:45.

I arrived at 10:29, checked in at the desk, verified by address and phone number, confirmed the Medicare and Medico for insurance.  Then I sat in the waiting area.  Four other people were also sitting there.

Through the next 45 minutes we watched those people move to the doctors' examination rooms, more people arrive for appointments, and some of those same people leave following their appointments.

And we sat. 

Finally at 11:40 (and I know this because we were watching The Price Is Right on the waiting room screen) I was called back.  The nurse said they had been swamped and she felt like 'a chicken with my head cut off.'

I was in the waiting room for over an hour.

Plus I sat in the exam room for probably 15 minutes before Dr. Larew came in to talk to me.

I know he is the only opthamalogist in the building right now and that they are expecting another doctor to join him in January.  But to sit in the waiting room for over an hour is inexcusable. 

Because of that delay, Hilary and I cancelled our plans to go to Peru today for the Christmas Open House at Down on the Farm.  I thought it would be too far to go for a short amount of time and we had to be back by 5 because Amanda was coming to pick up tables and chairs.

Oh well. 


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